Your Impact
We are seeking a highly motivated candidate with a strong background in electromechanical product design with failure analysis experience eager in resolving issues related to multidisciplinary aspects of interconnect designs. The ideal candidate should leverage their expertise to investigate failures and be passionate about problem-solving and continuous improvement, with a commitment to product quality and future issue prevention. They must possess a "can do" attitude, independent thinking, and the ability to effectively communicate complex technical issues across all leadership levels in a dynamic, fast-paced environment. Practical experience and understanding of Printed Circuit Board (PCB) design and manufacturing, material science are essential to successfully collaborate with suppliers to predict, record failure signatures, and ensure all contributing root causes are identified with corrective actions preventing future occurrences. As a domain expert, you will lead PCB failure analysis, containment, corrective actions, and risk assessment - and work with manufacturing and engineering teams to resolve complex technical problems. Additionally, you work with cross functional teams, manage vendor relationships, and communicate complex ideas effectively, drive continuous improvement and excellence throughout the product lifecycle.
Who You'll Work With
You'll be part of the Component Quality & Technology (CQT) within the Global Supplier Management (GSM) organization in Cisco’s Supply Chain Organization. CQT is a key hub of technical innovation in Cisco. Members of the organization focus on evaluating and developing new technologies to enable sustained product differentiation. You will be a part of a diverse team that seamlessly blends different levels of expertise in several areas of semiconductor and systems design combining traditional knowledge with groundbreaking data analytics techniques to tackle increasingly sophisticated problems. You will regularly engage with Cisco Business Units as your partners and customers, Suppliers of the commodity space you are managing and extended Supply Chain functions including Global Supply Management, Product Operations and Global Manufacturing Organization.
Minimum Qualifications
- Possess MS degree in Engineering/Chemistry/Material or equivalent, plus 10+ years PCB manufacturing experience
- Solid understanding and direct experience in PCB design specifications and requirements, qualification, manufacturing fabrication and test, coupled with familiarity of materials (laminates and resins) and reliability knowledge and experience.
- Competency in failure analysis techniques such as FMEA, 8D/Corrective Action, Fishbone IFD, Cause and Effect Analysis, Design of Experiments (DOE), and risk assessment.
- Strong problem solving and conflict resolution skills along with customer focus, decision-making, influencing and ability to meet deadlines.
- Familiarity with PCBA fabrication and assembly techniques.
- Experienced in managing supplier relationships and implementing corrective actions and rigorous quality control measures to ensure product standards and reliability are consistently met.
- Familiarity with key areas of the interconnect design including Mechanical Engineering, Manufacturing, Signal Integrity.
- Lead multiple technical projects and manage day to day work while also focusing on long term goals
- Focused on teamwork and collaboration, participating in and leading cross organizational teams
- Effective with multi-functional communication and have excellent interpersonal and presentation skills
Why Cisco
At Cisco, each person brings their unique talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.