Company Description
IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Thailand is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.
IKEA Thailand creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano (Thailand) Ltd. owns and operates three omnichannel stores in Thailand, including IKEA Bangna, IKEA Bang Yai and IKEA Phuket. To learn more, visit IKEA.co.th
Job Description
- You ensure that our customers are always in focus and strive to make them smile by supporting them with an attitude based on the IKEA values;
- You are a good ambassador for the IKEA store in all contact with our customers and gives them a good reason to return again and again;
- You see your area through the eyes of our customers and have a daily dialogue with them to get continuous feedback about their experiences and to learn more about their needs and wants;
- You are passionate about our products and actively learn about their content, origins, and other benefits and you are willing to share this knowledge with your customers and colleagues;
- You ensure that you work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department’s action plan as well with in-store activities, and you have an active interest in our local competition and provide relevant input to your manager regarding range and pricing;
- You comply with and follow internal rules, policies, and daily operational routines set by the management;
- You are responsible for the delivery of merchandise to customers;
- You ensure that all products are delivered in an efficient and timely manner;
- You maintain inventory levels at warehouse level according to company standards (using inventory Management System/SMS or other approved processes);
- You ensure proper handling of goods on site using appropriate tools and software systems;
- You execute IKEA store operations and do your part to make sure that our operations are in line with the Functional Commercial Review standards.
Qualifications
- You can to commit to a 24-hour work week (6 hours per day, excluding 1 hour break, 4 days a week), as well as shift-work
- You are available to work on at least two weekdays as well as Saturday and Sunday.
- You are sales-driven and passionate about food and people;
- You have experience in food management and industry and willing to learn new skills;
- You enjoy working in a vibrant fast-paced retail environment;
- You are service-minded and always keep the customer in focus;
- You are flexible and open to change;
- You are confident in approaching and talking to people in a friendly manner;
- You take personal initiative and have good attention to details;
- You have good communication and interpersonal skills, able to influence and collaborate with others;
- You must have the ability and willingness to learn new skills, both technical and non-technical;
- You must have the ability/willingness to learn more about the IKEA products;
- You must have strong communication skills with customers, vendors and other departments as well as sales staff.
- You are computer literate, specifically in MS Office system.
Additional Information
Please apply by 31 August 2025