Ocean Freight Export Supervisor

Key Responsibilities: -

• Handle daily operation include track and trace management so as to monitor goods at all times, and Billing Process.
• Supervises and manages a team of people, which will include organizing work schedule.
• Prompt action and response to customer and DGF network to support daily operation and problem solving.
• Be responsible for training of staff and handling all customers’ complaints.
• To be able to negotiate claims with customers.
• Closely monitor operations and drive through performance to meet KPIs criteria.
• To prepare reports on the performance of Ocean Freight Export Department and suggest improvements that will enhance the company’s profit margins.

Qualification: -

• Bachelor’s Degree or higher in Logistics, Business Administration or related field.
• At least 5 years’ experience in Freight Forwarding Business.
• Strong in OFR Export from Freight Forwarding Industry.
• Service-minded, with good customer relationship skills.
• Strong interpersonal and cooperate with all levels including management.
• Good MS office skills (Words, Excel, PowerPoint ).
• Good command of both spoken and written English.
• Strong Leadership skills.

Welcome! Please submit your resume and documents for interview consideration.

Note: Guarantee Bonus/Target Bonus/Group Insurance/Opportunity growth in the organization.