About FWD Group
FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.
For more information, please visit www.fwd.com
Job Purpose
Lead the leverage of data using data analytics techniques to understand the data, identify anomalies, visualize patterns and turn it into actionable insights. Consequently, all decisions are based on data resulting in new business opportunities, more revenue, etc. for better decision with business initiatives.
Key Responsibilities
Create team action plans regarding data analytics in alignment with the department and company’s direction.
Work collaboratively with departmental heads to analyze business initiatives and requirements as well as deliver value through data analytics tools.
Manage the team to design and develop data analytics outcomes including analysis results in terms of trends anomalies or patterns, insights and reporting dashboards.
Present findings, guidance or summary of the analysis results pertaining to data-driven decision-making using business intelligence tools.
Convince and advise business users, leads together with committees to convert insights into business action, such as sales campaign execution and interaction with customers.
Identify and measure benefits of the company’s investment, activities or action brought about by data analytics.