Position Purpose
Head of IT is responsible for IT systems, IT projects, IT technical supports, IT assets, ICC), BCP, DRP, Local IT Development (Including Basel 2)
Key Responsibilities
The Head of IT has a direct reporting line to COO of BNP Paribas Bangkok Branch and a functional reporting Line to Head of APAC C TO, based in Singapore and Hong Kong.
IT Systems
Deploy in coordination with the regional teams standard CIB (or Group) Infrastructure and systems
Coordinate and work with regional teams or other BNPP IT Teams on projects as well as recurrent tasks
Consult with management to analyze computer system needs for management Information and functional operations
Recommend improvements in technology (hardware and software upgrades) In line with the Groups Norms and Standards ie. Make presentation of regional IT recommendations to COO before any Incorporation in Forecast or Budget
Manage the development, implementation, Installation, and operation of site-specific information and functional systems, in line with the Group's Norms and Standards.
Support to end users in the selection, procurement, usage, and maintenance of software programs and hardware.
Develop, Implement, and monitor management information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance.
Deploy all relevant IT Security related components e.g. Security patches for Workstation and Servers as well as Anti-Virus signatures.
Find, compare (as per the procurement guideline Locally and/or regionalty) select, negotiate and contract with consultants, technical personnel, and vendors for services and products
Develop, maintain and test the disaster recovery plan
Oversee the organisation's IT network system (network, servers (Windows Servers and SCCM for NFOS Server), Telephony & Etrall and voice recording system, application, software and hardware, etc) both at
production site & BCP site. Oversee and manage Telecommunication for Cisco IP Phone and Voice Logger
Manage user services such as Help Desk and training.
Manage Hardware & Software purchasing in coordination with the regional teams and the COD as well as responsible for IT assets.
Train, and supervise Information Systems staff
Prepare IT budget
Evaluate use of technology In the organization
Stay abreast of advances in technology.
Schedule, control and supervise resources, people, funding and facilities for IT projects
Programming and Development
Local Basel 2 IT Development
Prioritize and assigned development request to the appropriate developer
Integrates IT continuity in deployment of B.I.S. projects
Proposes solutions to meet IT continulty needs, supported by Production
Ensures proper Implementation of IT continulty solutions over project life cycle
Produces IT continuity plans where applicable
Distributes the IT assets in production and related continuity Information (AIA, statement of requirements etc)
Provides to the ICO concerned IT continulty risks for IT assets in production
Collaborates in the planning and completion of regular IT continuity exercises
Identifies key actors for IT crisis management
IT Continuity
Manages and organizes IT Continuity Steering Committee
Ensures compliance with Group and APAC regulators IT continuity requirements
Gather IT continuity needs with Business Continuity Officer (BCO)
Consolidates and maintains the list of critical IT assets, jointly with BCO and respective IT asset owner
Deploys and maintains appropriate IT continuity framework for existing IT assets and IT projects
Raises awareness and organizes IT continuity training
Organizes and monitors regular exercise plans
Prepares IT continuity reporting Including results from exercises and controls
Provides the IT continuity risks for production IT assets
Plans and conducts regular IT continuity exercises
Manages IT continuity Incidents by following escalation and crisis management procedures
Proposes technical solutions and hosting solutions that meet various levels of IT continuity
Maintains technical mapping and physical location of hardware
Formalizes the failover procedures associated with the IT continulty systems stated in the continuity plans
IT Security
Ensures Compliance to BNP Paribas Security Policies and Standard
Interfacing with regional security team to align with regional security practice and acting as local focal point for security incident
Implement and maintain ISO27001 certification
Permanent control
Direct contribution to BNP Paribas Operational Permanent Control Framework
Ensure that the team complies with the Operational Permanent Control, legal and regulatory framework and requirement.
Monitor attendance and ensure guidelines are followed (Compliance Leaves, Compliance Training)
Other
Assist COO on adhoc basis as required
Ensure right balancing of workload across IT Officers and portfolios
Manage and provide back up on tasks performed by IT Officers when necessary
Provide a clear IDs and conduct annual performance reviews of team members
Work closely with other Head of Departments to identify/suggest performance Improvement to achieve
team and department goals
Ensure smooth cooperation with Regional IT Teams
Provide Back up as BCP Manager
Competencies (Technical / Behavioral)
1. Significant experience in Computer field and IT management preferably in banking operation
2. Strong knowledge in computer, network, server software & application software
3. Understanding of Information Security and good governance practice
4. Understanding of IS027001:2013 Information Security
5. Banking Knowledge.
6. Recognized leadership.
7. Fluent English & Thal both written and spoken
8. Good ability in negotiation (with people, suppliers, and vendors etc)
9. Quick learner
10. Adaptability
11. Good stress management
12. Logic, common sense skills, and solution oriented
13. Good project management skills and strong Interpersonal skill
14. Team player and ability to work with peers
Specific Qualifications Required
MBA/ Graduate in Computer Science
At least 12-15 years of relevant experience