About OnebyZero
Role Overview: Engagement Manager
Location: Thailand
As Engagement Manager, you will lead key client relationships and manage the successful delivery of AWS-based GenAI, Data, and Cloud transformation engagements. Your core responsibility is to own the client account, drive business value, manage program delivery at a portfolio level, and grow the relationship in close partnership with AWS.
Key Responsibilities
- Serve as the primary client partner across one or more strategic AWS-based accounts.
- Build trusted relationships with client stakeholders, digital leaders, and AWS Partner teams.
- Translate client business priorities into actionable solution roadmaps.
- Drive account growth by identifying and converting new opportunities across GenAI, Data, and Cloud.
- Lead executive governance, QBRs, and value realization discussions.
- Own the delivery of multi-track AWS engagements across GenAI solutions, cloud migration, and data modernization.
- Partner with delivery leads and solution architects to ensure on-time, high-quality execution.
- Act as the escalation point for both clients and internal teams.
- Monitor progress across engagements and ensure alignment with business outcomes and KPIs.
- Manage account-level P&L, including revenue growth, gross margin, and billing milestones.
- Structure and negotiate SoWs, rate cards, and renewals with support from legal and finance.
- Forecast pipeline and track deal closure in coordination with pre-sales and AWS teams.
- Collaborate with AWS and internal teams to shape tailored go-to-market offerings.
- Contribute to proposal development and RFP responses with a focus on business value.
- Manage internal teams across consulting, delivery, and engineering (not directly as their functional manager but as the engagement lead).
- Ensure resource alignment, onboarding, and cross-functional coordination.
- Contribute to account-level strategy, planning, and reporting.
Requirements
Qualifications
- 7–9 years of experience in IT consulting or technology services, preferably in a client-facing, business leadership role.
- Proven ability to manage enterprise client accounts and lead multi-million-dollar engagements.
- Familiarity with AWS services and use cases, especially in GenAI and Data platforms (no hands-on required, but should speak the language).
- Strong commercial acumen: P&L ownership, contract negotiation, and sales enablement.
- Excellent communication and relationship-building
- Bachelor's degree in Business, Engineering, or related field (required)
- MBA or postgraduate degree in Management (preferred)
- Exposure to one or more industries: Banking, Telecom.
- Understanding of cloud cost models, transformation business cases, and TCO/ROI frameworks.
- AWS Business Accreditation or AWS Cloud Practitioner certification is a bonus (even for non-technical candidates)
Benefits
What We Offer
- An opportunity to be part of an agile, highly proficient and experienced AI/ML team
- An opportunity to work on challenging data science and machine learning problems with customers and seeing your work deployed in action
- A fast-paced software development environment that uses the latest open-source tools across the development stack
Benefits
We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth. You'll have the opportunity to work with a team of industry experts on exciting projects that transform businesses and create significant value. Join us to revolutionize the way companies leverage technology for digital transformation.