Company Description
At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.
All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.
A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.
Job Description
- Support and oversee daily restaurant operations to ensure professional, efficient, and seamless service.
- Work with the culinary team to maintain high standards of food quality, presentation, and service.
- Deliver warm, personalized service that creates memorable dining experiences and strong guest relationships.
- Lead by example while assisting in training, coaching, and developing the service team, ensuring they are motivated and skilled to achieve excellence.
- Drive upselling initiatives and guide the team to maximize revenue opportunities through guest engagement.
- Demonstrate strong beverage knowledge, including wine, cocktails, and non-alcoholic pairings, with the ability to recommend the best matches for Thai fine dining menus.
- Train and guide the team in drink pairing and upselling techniques to enhance the guest experience.
- Manage reservations, guest flow, and table coordination to optimize service delivery.
- Handle guest feedback with professionalism and contribute to continuous improvement.
- Support financial performance monitoring, cost control, and revenue achievement.
- Collaborate with the Restaurant Manager, marketing, and culinary teams to drive promotions, events, and seasonal menu launches.
Qualifications
- Proven experience in fine dining or premium hospitality, preferably in Thai cuisine.
- Strong leadership and team management skills with a hands-on approach.
- Excellent communication and guest engagement abilities.
- Knowledge of restaurant operations, budgeting, and cost control.
- Passion for delivering memorable dining experiences with attention to detail.
- Thai nationals are preferred due to the nature of the cuisine and cultural elements.
Additional Information
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.