Agent-Air Import Customer Service

Expeditors
Full time
2 วันที่แล้ว

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Job Description

  1. To fully inform customers about inbound shipments and arrival notice eg. By sending pre-alert and answer general telephone inquiries professionally.

  2. To trace & track shipments with airlines and overseas branches for smooth operations.

  3. To check customers’ credit line and the term with issued report.

  4. To assist on following-up payment from customers especially non-credit accounts.

  5. To handle claims and PNC to airline.

  6. To assist in solving consol settlement problems and Break-bulk clerk workload.

  7. To coordinate with sales and oversea branches for correct rates quoted to customers.

  8. To follow up Delivery Order from Airport.

  9. To authorize release of correct freights to respective customers and fully check the customer’s credit limits.

  10. To check, review and verify inbound documents.

  11. To input event codes as per Operation Process Standard.

  12. To reply overseas for shipment tracking.

  13. To generate billing of invoices for shipment customs clear through Expeditors.

  14. To act as customs clearance coordinator between customers, terminal operators and brokerage team.

  15. To take up additional assignments as required to meet with the Company needs.

 

 

Qualifications

 

 

Additional Information

Expeditors offers excellent benefits

 

All your information will be kept confidential according to EEO guidelines.

Apply
Other Job Recommendations:

Agent-Air Import Customer Service

Expeditors
  • 18,000 trained professionals
  • 346 locations worldwide
  • Fortune 500...
3 วันที่แล้ว

Ocean Import Customer Service

CMA CGM
Bangkok
  • Providing a variety of services using entry to advanced...
  • Providing basic to more advanced support in the...
1 สัปดาห์ที่แล้ว

Import Logistics Specialist

Mondelēz International
  • Coordinate timely and accurate shipments.
  • Ensure accuracy of orders and shipping documents
  • Identify and address shipment issues...
2 วันที่แล้ว

Import Clearance Agent (Manifest Review / Paperless Registration)

FedEx Express
Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is...
5 วันที่แล้ว

Import Procurement Specialist

Ingredion Incorporated
ตำบลบางแก้ว
  • Ensure uninterrupted supply of import raw materials and...
  • Manage import processes including shipping, documentation,...
5 วันที่แล้ว