About the Team TikTok's SMB (Small and Midsize Business) Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok. Responsibilities: - Provide marketing and advertising consultation to small and medium businesses to maximize their revenue on TikTok advertising platform - Develop and maintain strong, long-term relationships with key clients. - Cross-sell and upsell additional products or services to clients. - Monitor, analyse and explore new revenue opportunities for clients via TikTok Advertising Solutions - Create optimization strategies for the clients. The strategies can include: 1. TikTok Creative tips and best practices 2. Advertising performance recommendations (bidding,budget,targeting, etc) 3. Help clients identify and build strong value proposition on TikTok advertising platform - Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.) - Focus on Lifestyle and Electronic markets, and comfortable communicating in Chinese, as some of the sellers are originally from China.
Qualifications.
Minimum Qualifications: - Minimum 3 years experience as an Account Manager in digital advertising/tech industry; - Comfortable having sales target as KPI; - Strong analytical skill and sound ability to identify key insights to to share with clients; Preferred Qualifications: - Strong attention to details and a proven ability to manage multiple priorities and meeting deadlines; - Experienced working in a fast-paced client support environment; - Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders; - Fast learner, self starter and able to work well individually and as a team.
Job Information.
About TikTok.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us.
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.